Privacy policy

Who we are

This website is run by Hoi An Roastery, 135 Tran Phu, Minh An, Hoi An, Vietnam. Email: info@hoianroastery.com, phone: 0235 3927 772.

What we collect

When you use our contact or franchise form, we receive the details you enter: your name, email address, phone number (if you give it) and your message, together with the date and time.

We do not sell anything online and do not ask for payment details on this website.

Why we use it

We use your details only to reply to your message or franchise enquiry. We do not use them for advertising and do not share them with third parties, except where the law requires it.

How long we keep it

Messages are kept in our email inbox for as long as needed to handle your request, and at most two years. You can ask us to delete them at any time.

Statistics

To understand how the website is used, we use Umami, a privacy-friendly statistics service that does not use cookies and does not collect personal data. To protect against misuse, our server temporarily records your IP address when you send a form.

Your rights

You can ask us which of your data we hold, and ask us to correct or delete it, by emailing info@hoianroastery.com.